Contact

Contact Information for AURANYX LIMITED

We’re here to help! Whether you have questions about our products, need assistance with an order, or simply want to share feedback, please use the following channels to reach us.

1. General Enquiries

  • Email: info@a5dl5.com

  • Phone: +44 7494 052586

  • Response Time:

    • Email: within 24 hours on business days

    • Phone: Monday–Friday, 9 AM–5 PM (GMT)

2. Postal & Visiting Address

AURANYX LIMITED
14 Monkwood Avenue
Wouldham, Rochester
Kent ME1 3SA
United Kingdom

Please note our office is not open for unscheduled drop-ins; if you wish to visit, kindly email or call in advance to arrange an appointment.

3. Live Chat Support

  • Available on our website www.a5dl5.com

  • Monday–Friday, 10 AM–4 PM (GMT)

  • Click the chat icon at the bottom right of any page

4. Order Assistance

If you need help with:

  • Placing an order

  • Tracking your shipment

  • Modifying or cancelling an existing order

Please include your order number when contacting us to expedite your request.

5. Feedback & Wholesale Inquiries

  • Feedback: We welcome your comments and suggestions—email us at info@a5dl5.com with the subject line “Customer Feedback.”

  • Wholesale & Partnerships: For bulk or trade inquiries, please email partners@a5dl5.com and allow up to 2 business days for a response.

Thank you for choosing AURANYX LIMITED. We value your business and aim to provide prompt, personalized support for all your home décor needs!